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Amazon Knows Alexa Devices Are Laughing Spontaneously And It's "Working To Fix It"

They just wanted to turn off the lights. "After the third request, Alexa stopped responding and instead did an evil laugh."

Last updated on March 5, 2018, at 4:05 p.m. ET

Posted on March 5, 2018, at 4:05 p.m. ET

Owners of Amazon Echo devices with the voice-enabled assistant Alexa have been pretty much creeped out of their damn minds recently. People are reporting that the bot sometimes spontaneously starts laughing — which is basically a bloodcurdling nightmare.

Amazon

Update: Amazon said in a statement to BuzzFeed News on Wednesday afternoon, "In rare circumstances, Alexa can mistakenly hear the phrase 'Alexa, laugh.'"


"We are changing that phrase to be 'Alexa, can you laugh?' which is less likely to have false positives, and we are disabling the short utterance 'Alexa, laugh.' We are also changing Alexa’s response from simply laughter to 'Sure, I can laugh,' followed by laughter," the company said.

OK, but what about when Alexa laughs unprompted, as some people have reported?

One person who was on the verge of falling into a peaceful slumber described hearing a "very loud and creepy laugh" from his Echo Dot. "There's a good chance I get murdered tonight," he tweeted.

Twitter

Another said Alexa started laughing while he was having an office conversation. "It was really creepy."

Twitter
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Some people already find it creepy that devices are listening in. Now, it seems the machines are just mocking us.

We wanted to hear Alexa's haunting cackle ourselves. She is programmed with a laugh, so we asked her to let us hear it (unlike those who have been tortured by her unprompted giggling). Listen for yourself.

video-player.buzzfeed.com

Others made similar reports on Reddit. One person's Alexa refused to let them turn the lights off. "They kept turning back on." (Um, JFC GET OUT OF THE HOUSE!) They continued: "After the third request, Alexa stopped responding and instead did an evil laugh. The laugh wasn't in the Alexa voice. It sounded like a real person."

Reddit

Excuse me, that's so horrifying, I just pooped myself.

MJJ Productions / Via giphy.com
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Another person described their Echo unleashing a "chilling witch-like laugh. ... It scared the wife and my 5 year old so badly that we unplugged her." But did pulling the plug stop Alexa?

Reddit

Others responded with their own accounts. "It started laughing like she was being tickled," one person wrote. "Tonight she laughed when prompted off, it was bone chillingly creepy. ... Still don't know what to think," said another.

Reddit

This person's Echo laughed "without being provoked. ... It was a HA-HA-HA," they recalled. Pro tip: Do NOT provoke Alexa.

Reddit

Ah, life with Alexa. Welcome to the future. HA-HA-HA.

Slack / BuzzFeed
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UPDATE

This post has been updated to include a statement from Amazon.

Other perspectives on this story

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