A woman's status update on Facebook about her friend's breast-feeding experience on American Airlines has gone viral. Here's the post:
While breastfeeding during her 5-hour flight, my dear friend, who would like to remain anonymous, was treated poorly by an American Airlines flight attendant. My friend reached out to customer service and in response American Airlines outlined their policy requiring nursing mothers to "cover-up." The federal government and nearly every state have laws in place that protect women nursing in public. Are the legal rights of breastfeeding infants really lost when the plane leaves the ground? -Hannah
"On July 21, 2013 my husband and I were travelling home with our 5 month-old son on an American Airlines flight. After lift-off, I allowed our son to begin nursing as it helps his ears not hurt and prevents him from crying for the rest of the flight. I was sitting in the window seat, my husband was sitting in the center seat, and our son's head was toward the window so no one could really see what was going on. There was a girl about ten or twelve years old sitting in the aisle seat next to my husband. She had her headphones on and was chatting with her friends in surrounding seats – my son's eating did not seem to be bothering her.
A few minutes after my son started nursing, a stewardess walked by our row, shook her head at me, and shot me a very displeased look. I told my husband, and we both agreed that she probably wouldn't go any further, since I was being discreet and no one else seemed bothered. A few minutes later, the same stewardess returned to our row, leaned over the girl in the aisle seat, and told me (after a bit of hesitation as she couldn't find her words) that I needed to put a blanket over my son "because there are kids on this flight." My husband promptly responded that there was no problem with what I was doing and that we preferred to not use a blanket. The stewardess left our row and walked to the back of the plane. A few minutes later, she returned again and told the young lady in the aisle seat, "I'm going to move you back here because you're probably really uncomfortable." By that time, our my son was asleep and the girl had yet to take notice in my nursing of him.
For the rest of the flight, that stewardess never offered us drinks and avoided looking at us, but my son happily nursed and slept. We had passengers all around us saying how thankful they were that our son was sleeping, commenting 'He's the best baby on the plane!'
I filed a complaint on the American Airlines website describing the employee's inappropriate, harassment-style behavior, saying that it made me hesitant to fly with American Airlines again. On August 3, 2013, I received the attached letter in response – Not an apology and further reason to believe that harassment is not uncommon for breastfeeding mothers flying with American Airlines."
Please SHARE and tell American Airlines that a woman nourishing her baby in the most natural way possible should never be shamed into covering-up!
In response to the woman's complaint, American Airlines apologized for the crew member's "unprofessional manner" but made clear their breastfeeding policy.
Here's American Airlines' letter to the woman:
Tasneem Nashrulla is a reporter for BuzzFeed News and is based in New York.