On Wednesday consumer advocate group Choice co-published a report on the "war zone" relationship between tenants and home owners.
According to the Unsettled: Life in Australia's Private Rental Market report – co-authored by Choice, the National Association of Tenants' Organisations and peak housing body for low-income earners National Shelter – "thousands of tenants are being discriminated against and live in a climate of fear".
The report argues that rental rights in Australia have fallen far behind other developed countries. It cites "thousands" of tenants who are being discriminated against, as well as "blacklists" for so-called "bad" tenants who have lodged a complaint or tried to exercise their rights.
"It's hard to imagine a product or service this poor in any other sector," said Choice CEO Alan Kirkland. "With renting, consumers have to deal with major quality issues like mould or flooding, and are systematically denied access to a timely remedy."