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United Airlines Announced It Will Be The First Airline To Offer Nonbinary Gender Options For Customers To Book Flights

The airline said the decision was made to "lead the industry in LGBT inclusivity"

Posted on March 22, 2019, at 12:02 p.m. ET

Justin Sullivan / Getty Images

United Airlines announced Friday that it has become the first US airline to allow customers to have the option to book flights with a nonbinary gender prefix and title, "Mx."

In a press release shared by the company, United said customers "now have the ability to identify themselves as M(male), F(female), U(undisclosed) or X(unspecified), corresponding with what is indicated on their passports or identification."

The airline said the decision was made to "lead the industry in LGBT inclusivity" and "to exhibit our care for" its customers.

As part of its security screenings, federal Transportation Security Administration regulations require all flying passengers to disclose their gender identity prior to their flight, but TSA agents will accept any gender identification so as long as it's consistent with what's listed on the flyer's government-issued ID. Several states now offer IDs that allow people to identify as something other than male or female.

United's Chief Customer Officer Toby Enqvist said United is proud to be the first US airline to institute the inclusive booking options.

"United is excited to share with our customers, whether they identify along the binary of male or female or not, that we are taking the steps to exhibit our care for them," he added, "while also providing additional employee training to make us even more welcoming for all customers and employees."

The airline said it's also worked with the Human Rights Campaign and the Trevor Project to train employees "about preferred pronouns and persistence of gender norms."

The National Center for Transgender Equality has a lengthy guide advising transgender passengers on their rights while traveling and in airports.

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