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Teens Are Losing It Over Snapchat's Unpopular App Redesign

"me guarding my non-updated snapchat w my life"

Posted on February 9, 2018, at 4:31 p.m. ET

Snapchat users are pleading with the app to undo a redesign, which they say is "terrible," "trash," and "twisted."

BuzzFeed News

The company announced the update in November, but rolled it out this week. CEO Evan Spiegel said the update was meant to make the app "more personal."

View this video on YouTube

He said the update was meant to clearly separate the line between content from friends and content from publishers.

"The new Snapchat separates the social from the media," the company said in a blog post. "This means that the Chats and Stories from your friends are on the left side of Snapchat, and the Stories from publishers, creators, and the community are on the right."

TL;DR: All the content from friends is on one page now, including stories, groups, and personal snaps. On the other page is content from publishers.

It’s time to stop. #snapchatupdate

However, a lot of people REALLY hate it.


A lot of people think that grouping personal snaps with stories is super confusing.

And disorganized.

Before and after look of the new @Snapchat update...

They called it a "horrible design."

Do not update snapchat! It is a horrible design. Stories are mixed in with your snaps.

Some people tried to stave off the update, but their plans were thwarted.

When you’re laughing at all these tweets about the Snapchat update that you never did, only to check your phone a f…

People tried to spread "hacks" but they didn't work.

how to get the old snapchat back!! 👻 RT TO SAFE A LIFE. ‼️

Other people were guarding the "non-updated Snapchat with my life."

me guarding my non-updated snapchat w my life

Even brands got involved!

Imagine if we sent you food you didn't order Anyway the new Snapchat update just dropped

A lot of people began reaching out to Snapchat to complain.

Retweet to save a life 🙏🏻 New snapchat update is trash.

They had a lot of ~FEELINGS.~

y'all still got shooters out there, i emailed the ceo of snapchat about the update


my friends r PISSED about the snapchat update 🤭🤭

Some people are turning to greener pastures, or Instagram.

*HOW TO FIX THE SNAPCHAT UPDATE* delete the app click to open Instagram

While others have found more creative alternatives.

Snapchats wack so we improvised and made our own snapchat @BaileyTanner8 @kelsey_mull13 @meley2022 @penwell_jalyn…

"When the Snapchat update is THAT bad."

When the Snapchat update is THAT bad

Snapchat told BuzzFeed News there are bound to be some growing pains with any app change.

How to fix the new #snapchat update:

"Updates as big as this one can take a little getting used to, but we hope the community will enjoy it once they settle in," a spokesperson said.


Only 90s kids will remember this #snapchatupdate #snapchat


Snap CEO Evan Spiegel's name was misspelled in an earlier version of this post.

A BuzzFeed News investigation, in partnership with the International Consortium of Investigative Journalists, based on thousands of documents the government didn't want you to see.