Skip To Content
BuzzFeed News Home Reporting To You

Utilizamos cookies, próprios e de terceiros, que o reconhecem e identificam como um usuário único, para garantir a melhor experiência de navegação, personalizar conteúdo e anúncios, e melhorar o desempenho do nosso site e serviços. Esses Cookies nos permitem coletar alguns dados pessoais sobre você, como sua ID exclusiva atribuída ao seu dispositivo, endereço de IP, tipo de dispositivo e navegador, conteúdos visualizados ou outras ações realizadas usando nossos serviços, país e idioma selecionados, entre outros. Para saber mais sobre nossa política de cookies, acesse link.

Caso não concorde com o uso cookies dessa forma, você deverá ajustar as configurações de seu navegador ou deixar de acessar o nosso site e serviços. Ao continuar com a navegação em nosso site, você aceita o uso de cookies.

Twitter CEO Explains Bungled @POTUS Transition

"This was a mistake, it wasn’t right, we own it, and we apologize. No excuses."

Posted on January 21, 2017, at 2:20 p.m. ET

Jim Watson / AFP / Getty Images

Twitter CEO Jack Dorsey took to the platform he created Saturday morning to explain the glitches with the transition from former President Barack Obama to President Donald Trump on the official @POTUS account.

In a series of tweets, Dorsey said the transition was scheduled to begin at noon ET on Friday. Users who followed the POTUS account before noon were to be set to follow both POTUS and POTUS44. But that didn't quite happen. Some users who followed POTUS44 were mistakenly set to also follow POTUS. Meanwhile, some people who had explicitly unfollowed POTUS prior to the transition from Obama to Trump were incorrectly made followers again.

WTF?! Did Trump just force a bunch of us to follow his account?! I never followed @POTUS here & this morning I wasn… https://t.co/GCRxJr1gag

Dorsey said the issue affected about 560,000 people, and he formally apologized for it. "This was a mistake, it wasn't right, we own it, and we apologize," he said. "No excuses."

All: we investigated what happened here, and we made some mistakes (which have been corrected). Some context first. https://t.co/W1n3Xs6LaN

Because @POTUS is an institutional account (not personal) they felt it only fair to transition accounts with followers intact, but 0 tweets.

If you were following @POTUS before 12pET, by end of day you'd be following *two* accounts: @POTUS44 (44th Admin) and @POTUS (45th Admin)

Because @POTUS is an institutional account (not personal) they felt it only fair to transition accounts with followers intact, but 0 tweets.

1. People who followed @POTUS44 (Obama Admin) after 12pET were mistakenly set to also follow @POTUS (Trump Admin).

We believe this affected about 560,000 people. This was a mistake, it wasn't right, we own it, and we apologize. No excuses.

We believe we've corrected all accounts to reflect your follow/unfollow intent. We're sorry for the mistakes made here, and thank you all.

BuzzFeed News’ FinCEN Files investigation exposed massive financial corruption on a historic global scale. Want to support our journalism? Become a BuzzFeed News member.

ADVERTISEMENT