1-800-Flowers' Twitter Account Had A Very Bad Valentine's Day

Customer complaints range from broken vases to no flowers showing up at all. Poor Janet.

Janet from @1800flowers is having a really long Valentine's Day evening:

@ChrisRCorrea I truly apologize.Plz DM me the order #, cust & recipient name, del date, & issue in 1 message so that we can help. Thx-Janet

@jonv1919 I truly apologize for any disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@Justyn I truly apologize for any disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@criosny I really apologize for any disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@Brandon30979344 I really apologize for any disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@Bake44 I really apologize for the disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

@ErinHrim I really apologize for the disappointment. If I can help in any way Plz follow and DM me your order number. - Janet

Janet's world does not look fun right now:

Erika appears to have taken over for Janet:

@lana43083 I truly apologize.Plz DM us the order#, cust & recipient names in 1 message so that we can help you. Ty Erika

Stephanie attempts to help out when she can, but is a little more direct with the customers:

@Awesomenezz Please follow in order for us to assist you via dm. Thanks - Stephanie

@Snappie030303 Please follow in order for us to assist you. - Stephanie

Here are a few complaints coming in from unhappy 1-800-Flowers customers:

@1800flowers still waiting on a response for wrecking my wife's valentines day.

@1800flowers I trusted yall to delivery my order today EVEN PAID THE EXTRA SURCHARGE with the guarantee of bein here by 7 pm! NOT HERE YET

@1800flowers What my wife received instead of what I ordered...I want a full refund for this ripoff!

Thanks @1800flowers my wife sure had a sweet valentines surprise today. #sarcasm #nocustomersevice

Not very impressed @1800flowers. This was them on arrival

@1800flowers worst customer service of all time I paid for deluxe same day delivery YESTERDAY order not filled phone lines down. Seriously?

@CarrieJoMarie: Seriously, @1800flowers ? #happyvalentinesday #1800flowers

Orderd my wife $100 bouquet from @1800flowers Did she love them?!? No idea! Never got delivered!! #1800flowers #VDayFail

Dear @1800flowers thanks for messing up card in the flowers 4 my fiancé. I'm not Daniel. And she's not nijsa darling

i think @1800flowers is just sending all calls to vm and then hanging up. doubt anyone is getting through...stellar job there. really.

.@1800flowers Ordered the flowers on the left and recipient got the ones on the right. So disappointed!

Flowers my mom ordered me from @1800flowers at least they arrived on time even though they are DEAD

Hey @1800flowers, failing to deliver my girlfriend's flowers is one thing, but lying about a delivery confirmation is Grade F scummy.

What the flowers should look like and what they do look like. I even got someone else's card! Shame on @1800flowers!

@1800flowers Said my flowers were delivered to my wife. They were not. Got a confirmation # saying they were delivered. Nope. You are awful.

@1800flowers I ordered these flowers (on left) and I received these) SHAME ON YOU!

@1800flowers @1800baskets now tracking is saying it's set to arrive on Monday the 17th. What happened to guaranteed on the 14th?

@1800flowers is such a joke. $85 for a bouquet of VDay flowers that never showed up and a customer service dept that's not answering phones.

Topics in this article

Skip to footer