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Twitter's Revenue Up 97%, But Still Struggling To Find New Users

The social network continues to rapidly build up its advertising business, hitting $479 million in revenue in the last three months of 2014. But its problems lie in the product itself, with user numbers are flatlining.

Posted on February 5, 2015, at 4:31 p.m. ET

Getty Images Andrew Burton

Twitter just reported a quarterly profit of $79.3 million — almost twice as high as analysts' expectations.

Its revenue numbers were more impressive: $479 million for the quarter, a 97% jump from the fourth quarter of last year and also beating expectations.

The closely watched monthly active user numbers were less impressive. Twitter said it had 288 million MAUs, well short of analyst expectations of 295 million. Twitter's user growth rate slowed to 19.5%, the eighth straight quarter of declining growth.

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Twitter is under pressure from investors to show that the product is improving and that it can stop the decline in user growth. Going into today's earnings report, Twitter's stock was down 36% in the last year.

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Some have questioned Twitter CEO Dick Costolo's leadership of the company and there have been persistent (though unfounded) rumors that he's on the way out. Twitter co-founder and Chair Jack Dorsey publicly voiced his support for Costolo last week.

10/As for @dickc, our cofounder @ev rightly pointed out there isn't a single person who has been thinking longer about Twitter than @dickc.

Jack@jackFollow

10/As for @dickc, our cofounder @ev rightly pointed out there isn't a single person who has been thinking longer about Twitter than @dickc.

1:00 PM - 29 Jan 15ReplyRetweetFavorite

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11/@dickc was one of our first angel investors, our advisor, our COO, the creator of our revenue engine, and our CEO who assembled the team.

Jack@jackFollow

11/@dickc was one of our first angel investors, our advisor, our COO, the creator of our revenue engine, and our CEO who assembled the team.

1:01 PM - 29 Jan 15ReplyRetweetFavorite

Getty Images for Vanity Fair Kimberly White

In the last two weeks, Twitter has made a flurry of announcements and changes to the product, including adding group direct messages, native videos, and a deal to include tweets in Google searches.

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The recent changes have come under the leadership of the company's fifth product head, Kevin Weil, who started in the job late last year. His predecessor, Daniel Graf, only had the job for six months.

Twitter Vice President of Product Kevin Weil
Getty Images for TechCrunch Brian Ach

Twitter Vice President of Product Kevin Weil

Twitter's core business has continued to grow very quickly under the leadership of revenue head Adam Bain. Every quarter since the second quarter of 2013 has seen a doubling in revenue from the year before, until this quarter, with "only" 97% growth.

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Twitter shares were up 7% in after-hours trading.

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